Rach is an exceptional leader and manager. During my 7 months under her guidance in the UX research department, I witnessed firsthand her outstanding managerial skills and her genuine commitment to the personal and professional growth of her team members. She fostered a sense of closeness and immediacy that helped me feel continuously connected and supported. Her approachability and sincere interest in my wellbeing and development was ever-present, creating an environment where I felt valued and heard. Her ability to maintain high team spirit and efficiency through asynchronous communication is a testament to her exceptional leadership skills. Any organization would be fortunate to have her as a leader, and I am grateful for the opportunity to have worked under her guidance.